Frequently Asked Questions

In the heart of Grand Teton National Park you'll find unique lakeside lodging at Signal Mountain Lodge. As the only lakefront lodging inside of the park, we have compiled a list below of Frequently Asked Questions, to help you better plan your trip to Signal Mountain Lodge and Grand Teton National Park.

Q: Do you take campground reservations?
A: Reservations are not available directly through Signal Mountain Lodge. Reservations for all of the campsites at both of our campgrounds (Signal Mountain Campground and Lizard Creek Campground) are available at Reservations are available on a 6-month rolling basis (6 months in advance of your arrival date). First-come first-served campsites are no longer available in Grand Teton National Park.

Q: Do you have free Wi-Fi?
A: Yes. All of the lodging accommodations include free in-room Wi-Fi. We also offer free Wi-Fi in our guest lobby and the Signal Mountain Lodge General Store.

Q: Do you have rooms in a main lodge?
A: No. All accommodations are located in a cabin setting, not in a main lodge. Most units are located 3 to 4 units per building and have multiple steps.

Q: Are the Lakefront Retreats really on the lake?
A: Yes, the Lakefront Retreats sit on a hill along the shore of Jackson Lake approximately 100 feet back from the lake's high water mark.

Q: Have any of the units been remodeled?
A: Yes, all of the Lakefront Retreats were remodeled in 2014. The Country Rooms, Deluxe Country Rooms, the One Room Bungalow, and the Two Room Bungalow were remodeled in 2015. The Home Away From Home was remodeled in 2016. Finally, all of the One Room Cabin and Two Room Cabin bathrooms were remodeled over a 3 year period between 2017 and 2019.

Q: What amenities do the guest rooms have?
A: Each guest unit is furnished with all linens, a full-private modern bath, electric heat, phone, carpeting and free Wi-Fi. Some of our rooms have fireplaces, refrigerators, microwaves, coffee makers, kitchenettes, and hair dryers. There are no televisions allowed in guest rooms in Grand Teton National Park, but we hope you'll be able to unplug and relax with the natural setting while you stay with us in the park.

Q: How rustic are the One and Two Room Cabins?
A: The cabins are older units that date back to the 1930's with original log construction which offer true western flavor. All cabins are fully carpeted, have electric heat, and full modern bathrooms most with tub/shower combinations. The bathrooms in the Rustic Log Cabins were remodeled over a 3 year period between 2017 and 2019.

Q: What type of furniture and cooking amenities are included in the One and Two Room Cabins?
A: The One and Two Room Cabins were built in the 1930's and are rustically furnished. The One Room Cabins do not include any cooking amenities. The Two Room Cabins include a small refrigerator but no other type of cooking amenities. 

Q: Do all of your accommodations have a view?
A: No. Our Lakefront Retreat units are the only rooms with a view which is of Jackson Lake and the Teton Mountain Range. All other types of accommodations are a short walk away from Jackson Lake and a view.

Q: Do you have any rooms with a kitchen?
A: Yes. The Home Away from Home unit and the Two Room Bungalow unit each have a kitchen which consists of a four-burner stovetop with oven, full size refrigerator, dishwasher, microwave and coffee maker. In addition, all of our Lakefront Retreat units have a kitchenette which consists of a two-burner stovetop (no oven), full size refrigerator, dishwasher, microwave and coffee maker.

Q: Do you have any rooms with more than one bathroom?
A: No. All accommodations include one private, indoor bathroom.

Q: Can we bring extra guests and have them sleep on the floor?
A: No. Room occupancy is limited to the number of persons the beds sleep. Guests must sleep at least 12 inches off the floors.

Q: Can I bring my pet with me?
A: With the exception of the Upper Lakefront Retreats and Premier Western Rooms, pets are allowed in our guest rooms. There is a $20 per night pet charge. We encourage guests to visit the Grand Teton National Park website to view the Park Service Pet Regulations. To view Signal Mountain Lodge pet policies, and find information on local groomers, veterinarians, kennels, and supplies, please click here.

Q: Do any of the guest accommodations have air conditioning?
A: Only in our newest rooms, the Premier Western Rooms; however, as temperatures drop significantly at night, air conditioning is not normally needed in the mountains. We do provide a box fan in the units without air conditioning to help with circulation for nights with warm temperatures.

Q: Can I park my large vehicle (RV, boat, trailer, etc.) beside my lodging accommodation?
A: We only allow large vehicles to be parked in our main parking lot which is just a 3-5 minute walk from the lodging accommodations.

Q: Can I use my portable grill or other cooking device in or around my accommodation?
A: Grills and other portable cooking devices are prohibited in or around any lodging accommodation. The accommodations with kitchenettes are the only units where cooking is allowed and must be done so using the facilities provided in the unit. There are day use picnic areas located in the campground near the lodge where portable grills can be used.

Q: Is smoking allowed on the property?
A: All buildings on property, including guest accommodations, are non-smoking. Smoking is permitted outside at least 25 feet away from any door or window.

Q: How far is Signal Mountain Lodge from Yellowstone National Park?
A: About 27 miles, about a 45 minute drive, from the South Entrance into Yellowstone.

Q: What is the Signal Mountain Lodge Deposit and Cancellation policy?
A: To guarantee your reservation, we require the first night's deposit, including tax. We will send written confirmation after we obtain your deposit. All cancellations regardless of reason (inclement weather, flight changes, travel plan changes, etc…) will be charged a $25 per room administrative fee and are accepted up to 7 days prior to arrival by 11:59 p.m. MDT. Cancellation within 7 days of arrival constitutes full forfeiture of deposit. ANY date changes (including arrival date and departure date) are accepted up to 7 days prior to arrival. Date changes within 7 days of arrival constitutes full forfeiture of deposit. Groups traveling together with a combined total of more than 3 rooms are subject to a 28-day cancellation/change policy, may not book more than 10 rooms combined and must be approved by Management. We do not have restaurant or gathering space for groups.

Q: What is the difference between Jackson and Jackson Hole?
A: Jackson Hole is the valley between the mountain ranges spanning from roughly Yellowstone to the town of Jackson. Jackson is the actual town located at the southern end of the valley.

Q: What environmental awards or recognitions has Signal Mountain Lodge received?
In 2003, Signal Mountain Lodge was certified to ISO 14001, an internationally recognized standard for Environmental Management Systems (EMS). There are many benefits of initiating an EMS in accordance with ISO 14001 including: identifying areas for reduction in energy and other resource consumption; reducing environmental liability and risk; helping maintain consistent compliance with legislative and regulatory requirements; benefiting from regulatory incentives that reward companies showing environmental leadership through certified compliance with internationally recognized EMS standards; preventing pollution and reducing waste; improving community good will; profiting in the market for "green" products and demonstrating commitment to high quality.

For more information about our Environmental Commitments and Achievements please visit our Sustainability page.

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